Select the drive name, click the uninstall button, and wait about five seconds. If the drive name appears , the drive is recognized by the BIOS and should also be recognized by Windows. To do so, skip to the next Step 4b. For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to Windows Vista in English. Then complete the following steps.

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Modify your browser’s settings to allow Javascript to execute. This product contains components that can be damaged by electrostatic discharge ESD. We will be more than happy to assist you. Click OK or Allow on any verification messages that open. Guaranteed 3 day delivery. How does HP install software and gather data? If you have upgraded a computer with Windows XP to Vista and the drive was working in XP but is no longer working correctly in Vista, start at Step 4 to remove the upper and lower control filters from the registry step by step.

Replacing the side panel. Use the Left and Right Arrow keys to select Main. Item Location see all. Readable Format s see all. Vompaq remove both the data cable and the power cable from the back of the CD drive. Turn off the computer, unplug all cords from the computer, and then press the Power button on the front of the PC for five seconds.

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Upper IDE cable connectors.

Compaq Presario Cq56 Cd-rw Dvd±rw Multi Burner Drive GT31L

This includes stating the item sold at a lower value, that the item is not usable, or is a gift. Wait 5 seconds for the computer to fully power off before turning it on again.

Close Device Manager and skip to Step 2 to reset power and reseat the drive cables if necessary. Pulled from a Compaq Presario CQ56 series laptop.

Be careful not to slide skin along any interior metal edge of the computer. Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. Then complete the following steps. Whenever a User Account Control preesario opens, click Continue.

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If problems occur after using these steps, browse to the file and double-click it to restore the registry. Make sure that ribbon cable from the drive connects to the proper IDE location on the motherboard usually the prewario IDE connector.

If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows. Reinstall disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive.

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To do so, skip to the next Step 4b. Click Startand then Control Panel. After Roxio Creator has been uninstalled, restart the computer. For more information, you can read the Microsoft support article Dgd drives do not work as expected after you upgrade a computer to Windows Vista in English.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually. When done, the drive name should appear in a Windows message and in Device Manager. Uninstall Roxio Creator Basic v9 from add remove programs:. Only good for parts or repair see notes above.

Turn on the computer. Select Restart the computerand click Finish.

Last modified: March 16, 2020